merchandise can be returned within 14 days for
a full refund* or exchange as long as it has
not been worn (or, in the case of items such
as breast pumps etc., opened), and has the original
tags on. Receipt or copy of your receipt must
inspect each and every item before shipping
to ensure the quality of your purchase. Refunds
or exchanges will not be issued on worn or damaged
merchandise. Shipping and handling charges are
When you return an item please enclose a note
to indicate the reason for the return. If you
want to exchange an item, please include desired
style, color, size and shipping address. Please
be sure to put your order number, name and mailing
address in the parcel to ensure a promt refund
(we can't refund you if we don't know who or
where the return came from).
expenses to return items to us and to re-ship
exchange items, are your responsibility. If
you are returning an item and you are in the
USA, please note we will not accept packages
with postage or customs due on them. Please
ensure that you correctly label your returns
when sending them. Your local postal outlet
should be able to assist you with this.
may want to insure your return; we cannot be
responsible for lost or misdirected returns.
may return merchandise to:
106 - 402 Baker Street
Refunds will be in the form of a credit to your
credit card account or, if you paid via money
order, a company cheque.
If you have any questions regarding your order,
please feel free to contact
Manufacturer/supplier warranties are honoured.
If your product has a warranty, please follow
the instructions per the warranty.
pumps are a personal care item and can not be
returned for a refund once opened.
order items may be subject to a 15% restocking